Terms of Service
Last updated: October 15, 2025
1. Introduction
Welcome to Reminyze Media Group ("Reminyze," "we," "our," or "us"). By accessing or using our website, signing in through Google, or engaging with any of our services, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our website and services.
2. Services Offered
Reminyze provides professional media production services, including but not limited to:
- Photography
- Videography
- Graphic Design
- Video Editing
- Music Visualizers and Lyric Videos
- Talent and Project Management
Clients may inquire about services, view progress, and track active projects through our online client portal.
3. Bookings & Client Portal
- Users may create accounts or sign in using Google to access their client dashboard.
- Clients cannot directly modify or cancel bookings through the portal. Any changes or cancellations must be coordinated with our team.
- Clients will receive updates via email and/or the client portal regarding project progress.
4. Payment & Invoicing
- Payments are processed externally via invoicing; no direct payments are accepted through the website.
- Certain services may require a non-refundable deposit before work begins.
- Failure to complete payment may result in project suspension or termination.
5. Refund Policy
- Refunds are evaluated on a case-by-case basis.
- Full refunds may be issued only if work has not begun.
- Partial refunds may apply if work has started and expenses have been incurred.
- No refunds are available for completed projects.
6. Intellectual Property
- Clients retain ownership rights to the final deliverables upon full payment.
- Reminyze retains the right to display completed projects, in part or in full, within our portfolio, website, or social media platforms for promotional purposes unless otherwise agreed in writing.
- Clients may not resell, redistribute, or alter Reminyze's work for commercial use without prior written consent.
- When publicly sharing work created by Reminyze, clients agree to credit Reminyze in a visible but appropriate manner (for example, "Produced by Reminyze" or "Filmed by Reminyze").
- This credit placement may be negotiated if a lower-profile acknowledgment is preferred, but Reminyze generally requests inclusion on public releases to maintain professional transparency and recognition.
7. User Content & Reviews
- Clients may submit reviews, testimonials, or feedback through the website or by email.
- Reminyze reserves the right to feature selected testimonials from notable clients or artists.
- Reviews may be edited for spelling and grammar only; their content will not be altered.
- Offensive, false, or defamatory submissions may be removed at our discretion.
8. Liability & Disclaimers
- Reminyze is not responsible for how clients use, publish, or distribute the final product.
- While we strive for professional quality, we do not guarantee specific results such as audience growth, sales, or engagement.
- Delays or issues caused by external factors (e.g., hardware failures, weather, client delays) may affect project timelines.
9. Prohibited Conduct
Users may not:
- Submit false information, spam, or malicious code.
- Use automated bots to interact with the website.
- Attempt to disrupt, hack, or misuse any system on reminyze.com.
Violations may result in immediate suspension or termination of access.
10. Privacy Policy
- We collect basic information (such as names and email addresses) for account registration, Google sign-in, and service communication.
- No payment data is collected or stored through reminyze.com.
- Additional client information may be requested by our team to clarify project needs but is always voluntary.
- All client data, including project files and history, is securely stored and accessible only to the client and authorized Reminyze staff.
- Reminyze will never sell, rent, or share personal data with third parties.
- Users who sign in with Google authorize Reminyze to access only the basic profile information necessary for account creation and authentication.
11. Modifications to Terms
Reminyze reserves the right to modify or update these Terms and Conditions at any time. Continued use of our website or services after changes are published constitutes your acceptance of the revised terms.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
🌐 Or submit a support ticket through our website: reminyze.com/contact